Change is fraught with the perception of risk on the part of many employees, and therefore the support for change must come from the senior management of an organization in order to be seen as credible. Compliance-based strategies within an organization, supported through systems efforts, must also strive during implementation and roll-out to be as transparent and truthful as possible regarding the impact on associates. As any change is seen as potentially untrustworthy, it is critical for companies integrating new processes and systems to support them to concentrate on establishing and sustaining trust throughout the process. A company's culture then significantly changes as there are more changes in processes, systems, and roles in order to bring an organization in alignment with compliance requirements. The culture can either be enriched and made more transparent, or become more closed and more lacking in trust; it is all up to how senior management positions the changes occurring.
How Technologies Used in Human Resources Affect Company Culture
Human Resources' role in implementing and sustaining change in organizations is to first focus on which processes need to be re-designed and made more efficient to get roadblocks out of the way for employees to better do their jobs. Technologies used for completing human resource functions need to concentrate on supporting the process of change in organizations first (Regan, O'Connor 2002). Applying technologies within Human Resources needs to be defined first by the use of Business Process Management (BPM) and Business Process Re-engineering (BPR) techniques to streamline key process areas before technology is ever applied to the systems in question. The critical requirements in Human Resources of being more attuned to how to attract, sustain, grow and continually incent employees to deliver the highest levels of performance by nature must first be orientated towards processes with...
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